Our Refund Policy
In order to cancel the order
-Log into Steroidsfactory.com account and go to MyAccount –> Order history -Identify the ordering customer wish to cancel and click on Cancel button against the order For the prepaid orders which are canceled, the amount will be refunded to the payment mode/account that was originally used to make the transaction.
Refund will be processed to the customer in the following cases: Prepaid orders: Orders which are canceled by Steroids Factory or Customer before processing, a refund will be initiated automatically Prepaid orders and Returned: if for any reason, customer returns part/full of the order within 10 days after the invoice is generated, a refund will be generated automatically COD orders: in the case of COD orders, return will be approved only after thorough examination of the products delivered. In this case it is up to the discretion of the company to allow return either partially or fully. However, for such orders, Exchange is allowed within 30 days after the invoice is generated. For the cases above, the refund will be credited to customer account within 7 working days after the refund is generated
At Steroidsfactory.com, it is our constant endeavor to provide our customers with the quality Steroids Factory at competitive prices. If for some reason, the customer wants to cancel an order, he/she can do this before we ship/process the order. Orders which are processed, cannot be canceled.